Frequently Asked Questions

How long does delivery take?

Orders within Dubai are delivered in 1–2 business days; the rest of the UAE in 2–4 business days. You will receive a tracking link once your order ships.

Do you ship internationally?

We currently deliver across the UAE. International shipping is on the way — join our newsletter to be the first to know.

What is your returns policy?

Unused items in their original packaging can be returned within 30 days for a full refund. See our Shipping & Returns page for details.

Are your products gift-wrapped?

Yes — every order ships in our signature gift-ready packaging at no extra cost.

Is my payment secure?

All payments are processed over encrypted connections by trusted payment providers. We never store your card details.